The AegisLedgerAI Audit Report Access is a monthly subscription billed in advance through Stripe. This page explains how cancellation and refunds work so you can decide before subscribing.
Billing cycle
Your subscription renews automatically each month on the calendar day you first subscribed. The monthly fee is charged in advance and grants access to the audit report generator for that month.
Canceling
You may cancel at any time from the subscription management link Stripe provides in your confirmation email, or by contacting support@aegisledgerai.com. Cancellation stops the next renewal — you keep access through the end of the current paid month.
Refunds
Because audit report access is a digital product delivered and usable immediately, the monthly fee is non-refundable once a billing period has begun. We do not issue prorated refunds for partial months. If a charge was made in error, or you were unable to access the product due to a verified platform outage, contact support within 14 days of the charge and we will review it.
Chargebacks
Please contact support before initiating a chargeback. Unwarranted chargebacks may result in subscription suspension. Legitimate disputes are resolved promptly and in good faith.
Contact
For cancellation help or refund questions, email support@aegisledgerai.com. We respond within one business day.